Cookie Policy

Like most websites Computer Solutions uses cookies on our website.


What is a cookie?
A cookie is a small data file that is placed on your computer or other device as you browse our website.


What do cookies do?
Cookies tell us how often you visit our website and what pages your visit. This information helps us to learn what interests you and to improve our website.


How do we use cookies?
Cookies are used to remember when your computer or other devices accesses our website. They store information such as your preferences and are essential for the operation of our website and for it to display and function correctly.  If you disable cookies on your browser our website may not display and function correctly.


What cookies do we use on our website?
Cookies are not used on our Cookie Policy, Privacy Policy, Copyright Notice or Website Terms and Conditions pages.

 

Cookie Name

Cookie Description

Expiry Date

DYNSRV

 This is a session cookie that is used on loading our website.  Its purpose is to load the Cookie Notice on our website.

When your browser is closed.

HESK(randomnumbersand letters)

This is a session cookie that is used when using our online helpdesk ticketing support system. Its purpose it to load the Helpdesk functions correctly on our website.

When your browser is closed.

CookieConsent_Status

This is a functionality cookie. Its purpose is to remember your cookie preference on our website.

1 year from date set / updated

Hesk_myemail

This is a functionality cookie. Its purpose is to remember your e-mail address for our online helpdesk ticketing support system.

1 year from date set / updated

NID

This is a third party cookie from Google. It is used on our customer feedback page. Its purpose it to make sure that a human is imputing the information and prevent SPAM messages being sent.

6 months from date set / updated

 

If any of the cookies are deleted or removed from your device then all preferences will be lost and any defaults that were originally in place regarding cookies and their settings will come into effect again.


How do I remove cookies?
Removing or deleting cookies will result in the website preferences being lost and any defaults regarding cookies and their settings would come into effect again.


Cookies can be removed or deleted for one particular cookie or website. You can also remove all cookies from your device.


We have included some links on how to remove or delete cookies from popular browsers below:


To remove cookies from Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies


To remove cookies from Internet Explorer:
https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer


To remove cookies from Microsoft Edge:
https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy


To remove cookies from Mozilla Firefox:
https://support.mozilla.org/en-us/kb/clear-cookies-and-site-data-firefox


To remove cookies from Apple Safari:
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac


To remove cookies using other browsers see:
https://www.aboutcookies.org/how-to-delete-cookies

 

For more information about cookies and the EU Cookie Law visit:
https://ico.org.uk/media/for-organisations/documents/1545/cookies_guidance.pdf

 

 

Last Updated: 22nd April 2019.
V.190422

 

 

Contact Us

Tel: 0845 601 2831

Mob: 07564 472 160

Fax: 0870 705 8237

E-mail UsE-mail Us

 

 

Links

Find Computer Solutions on Facebook

Follow Computer Solutions on Twitter

We are a Silver AVG Reseller Microsoft Registered Refurbisher Netgear PowerShift Partner